Think of a usual day of any manager at any level of the organization. What |do they do during the day? When they arrive at the office, they read the daily newspapers to be informed about news of the day. They also look for special news directly related with the organization’s business sector. They read some [reports prepared by their subordinates on different business matters. They [make many phone calls and participate in meetings with their subordinates, customers, creditors, suppliers and many other people inside and outside of the organization. They handle conflicts that have occurred in the company, make negotiations, and allocate necessary resources for a department. These are ••several roles, or in other words, set of expected behavior of managers during a business day when they perform their managerial functions. These roles are subclassified into 10 different roles under three categories.
